HELP MAKE ANE HAPPEN.
Ready to be part of the magic? We’re thrilled you’re interested in joining our staff! ANE’s staff are dedicated to creating an unforgettable experience for every attendee and we need passionate folks like you to make it happen.
Remember, all of our staff roles are volunteer positions – meaning that they are unpaid – we’re a community-driven event fueled by the passion of our members. But don’t worry, we’ve got some fantastic perks to show our appreciation! Keep reading to learn more about what it means to be an ANE staff member and what you’ll gain from the experience.
Before you jump in, please take a moment to carefully review the information below. We want to ensure you fully understand the responsibilities and rewards of each role. We can’t wait to meet you! If none of the below roles feel like a good fit for you, feel free to write in a role.
WHAT WE ASK OF YOU.
- We seek individuals who demonstrate a strong work ethic, excellent communication skills, and a collaborative spirit. By joining our team, you’ll play a vital role in ensuring a successful, safe, and enjoyable convention.
- Your dedication as an Anthro New England staff member directly contributes to the amazing experience we aim to create for our attendees. We ask for a commitment of approximately four hours per day during the convention for roles that are considered “Seasonal”. Our “Core” roles include vital pre-convention work and typically require work year-round.
- Whether you have a specific skill in mind or are eager to lend a hand as a ‘general support person,’ we welcome your interest! Having a general idea of where you’d like to contribute helps us find the best place for you on the team. If there isn’t a role listed below that fits you, feel free to write in a role you think you’d fit in best for Anthro New England.
- We believe in keeping our staff informed and connected, so we’ll have a few online meetings before the convention for all roles. While we understand you may not be able to attend each and every one, they’re a great way to stay up-to-date. We also use Slack and Google Workspace to share information and collaborate, so please be sure to check them regularly.
- For our dedicated Core roles, we hold regular meetings throughout the year to update progress. While these aren’t required for most of the year, attendance is expected in the final months leading up to our annual event.
We truly value the dedication of our staff members and we want to be clear that it is a significant commitment. If you’re looking for a way to contribute with less time investment, we’ve got plenty of exciting volunteer roles during the convention. If you’re ready for the staff experience, explore our open positions below and see if something sparks your interest!
STAFF TIERS & PERKS.
We couldn’t make Anthro New England happen without the incredible dedication of our volunteer staff! We deeply value every contribution and as a way to show our appreciation, we’ve put together a package of perks that we hope you’ll love. As our Core and Seasonal roles involve different levels of commitment, the perks offered are tailored accordingly.
- Core roles are roles that are either roles that require specialized specific skills (eg. A/V) or roles that require a degree of leadership. In these roles you are required to put in over 21 hours of your time over the course of the year, whether at-con, or leading up in preparation to the convention. As a thank you for your hard work, you get:
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- a spot in a compensated staff hotel room, or early access to the hotel block to book your own room
- free attendee registration, discounts for higher tiers
- free staff t-shirt
- access to the staff breakroom with provided snacks and drinks
- priority access to the Westin’s elevators
- a unique staff pin for each year
- Seasonal roles are great for those who want to help out at Anthro New England, but still want to enjoy the majority of the convention! In these roles you are expected to put in at least 12 hours over the course of the convention (and in limited cases, leading up in preparation). As a thank you for your hard work, you get:
- early access to the overflow hotel room block
- free attendee registration, discounts for higher tiers
- free staff t-shirt
- access to the staff breakroom with provided snacks and drinks
- priority access to the Westin’s elevators
- a unique staff pin for each year
We’re looking for detail oriented individuals with customer service experience for seasonal Registration Staff for ANE 2026. Staffers will be expected to work between 10-15 hours during the convention with additional perks past 15 hours! Staffers will be trained on the ANE Registration software and will help check-in attendees and administer badges as well as answer any general knowledge questions during check-in.
Qualifications
- Strong communication and customer service skills
- Relaxed and friendly attitude
- Proactive attitude and willingness to learn
Panels department staff are responsible for coordinating with panelists as well as our attendees during our event weekend. This can include helping to set up and reset panel rooms, assisting the panelist or other attendees with questions or concerns, checking badges and if necessary, assisting our safety team with managing crowds for larger panels. This is considered a seasonal position.
Qualifications
- Strong communication and customer service skills
- Adaptability towards shifting situations
- Attention to detail
- Familiarity with projectors, basic AV equipment
- Familiarity with Sched, Google Sheets is preferred
- Proactive attitude and willingness to learn
- Relaxed and friendly attitude
If all of this sounds like something that interests you, please apply below!
Logistics staffers are responsible for moving Anthro New England’s infrastructure from the off-site storage facility to the convention (“load-in”), moving items around the convention space (“on-site”), and moving everything back to storage after the con (“load-out”). There is lots of heavy lifting, pushing hand-carts loaded with bins, organizing, and stacking. This is your chance to put your Tetris mastery to good use. Working physically in close proximity to other staffers is central to the role. Handling things gently, knowing your limits, and taking breaks when you need them are skills we value highly. We have two different staff positions to choose between (or you may do both).
On-site staff will receive staff benefits including comped attendee registration, access to the staff hospitality suite, a staff shirt + pin, and priority elevator access while on shift. Due to the critical nature and longer/difficult timing, staff working load-in/load-out will be paid a stipend for completing both shifts, in addition to the regular staff benefits.
- Arrive at the off-site storage location Thursday morning prior to the con to assist loading the box truck.
- Assist unloading the box truck once it arrives at the con.
- Assist loading the box truck at the hotel early Monday morning after the con.
- Travel to the off-site storage location to assist unloading the box truck back into storage.
- Plan to spend around 6 hours on load-in and 6 hours on load-out.
- Assist other departments as needed to transport items around the convention space.
- Other miscellaneous exciting non-lifting logistics jobs that might pop up.
- Cover 2+ 6-hour on-call shifts.
- Remain on-site, available, and contactable during your shift.
- Enjoy the con, but be prepared to drop what you’re doing at a moment’s notice to go help people for a little while.
- Pick up heavy things and put them down again.
- Be sober, well-rested, and appropriately dressed.
- Ability to operate safely and effectively in close proximity to other staff, volunteers, and con-goers.
- Ability to push a loaded hand cart a long distance repeatedly.
- Ability to work in a team, including team-lifting heavy objects.
- Previous equivalent experience strongly preferred, e.g. retail stocking, moving contractor, or other con/event logistics.
If all of this sounds like something that interests you, please apply below!
Our chat moderation staff are one of the most crucial front-facing staff of Anthro New England – you’ll be interfacing directly with our attendees in our Telegram chat as well as in other text-based chats such as our livestreams and Youtube premieres. Moderation staff are expected to familiarize themselves with Anthro New England policies, venues, and other common Q&A topics to be able to answer attendee questions as they arise. Moderation staff should expect to deal with a wide array of individuals, including potential malicious actors who may attempt to disrupt or otherwise negatively affect the attendee experience in our chats, and be ready to appropriately handle these scenarios if and when they occur.
Moderation staff will be expected to collaborate and consult with other fellow moderation staff members and heads of departments for information if needed, and to manage and supervise the attendee chats on a regular basis. We aim to provide a regular ‘schedule’ of staff monitoring our chats, and as such those in other time zones outside of US Eastern Time are actively encouraged to apply.
Qualifications
- Experience with Telegram, Twitch, Youtube and/or Discord chat moderation
- Previous moderation experience, in particular with conventions is preferred
- Experience with chat moderation bots, such as ‘Miss Rose’ in Telegram is preferred
- Relaxed and friendly attitude
- Excellent writing and communication skills
- Experience with conflict resolution and de-escalation
- Demonstrated professionalism and discretion
- Proactive attitude and willingness to learn
- Knowledge of online culture and trends
If all of this sounds like something that interests you, please apply below!
- Monitor the vendor hall to ensure a safe and orderly environment.
- Assist vendors and attendees with safety-related concerns or questions.
- Enforce event policies to maintain a fun and respectful atmosphere.
- Respond promptly to incidents or emergencies, coordinating with event staff as needed.
- Promote a positive, inclusive vibe that encourages creativity and community.
- Friendly, approachable demeanor with a passion for the community.
- Ability to stay calm and professional in busy or challenging situations.
- Strong communication skills and a commitment to safety.
If all of this sounds like something that interests you, please apply below!
Responsibilities:
- Cover shifts for other teams that may need relief throughout the course of the day.
- Check IDs to ensure attendees are 18 or older for access to adult spaces (adult vendor hall, night market, etc).
- Check on events for potential safety violations.
- Roam the convention and act as a visible point of contact for attendees.
- Answer attendee questions and direct attendees to various convention resources.
- Document incidents in-progress.
- Support medical team members during critical incidents.
- Developed problem solving skills.
- Relaxed and friendly attitude.
- Understanding of incident escalation.
- Attentiveness to detail.
- Basic understanding of Google Workspace suite of products.
- Ability to act and prioritize incidents in stressful, high pressure situations.
- Ability to react to new issues on the fly.
- Ability to be forceful but polite with attendees and general public for crowd control.
If all of this sounds like something that interests you, please apply below!
Line Control is part of the Safety department, and is primarily responsible for keeping the convention nice and orderly. Line Control ensures that public walkways are clear, that attendees are getting where they need to go, and manages elevator usage at peak traffic times.
Responsibilities:
- Ensure walkways are always clear, and all emergency exits are accessible.
- Keep lines orderly, and single file.
- Ensure attendees are in the correct line.
- Manage elevator usage in the lobby level.
- Effective communication skills.
- Ability to project your voice to be heard over attendee chatter.
- Relaxed and friendly attitude.
- Understanding of incident escalation and mitigation practices.
- Attentiveness to detail.
- Ability to be assertive when necessary.
If all of this sounds like something that interests you, please apply below!